Lucid Shadow Custom

Freight

We use following carriers: UPS Home Delivery, UPS Shop Delivery and Dachser.

We offer free delivery to Denmark, Sweden, Germany, Austria, Ireland, Italy, Greece, Portugal, Cyprus, Malta, Poland, Slovakia, Slovenia, Czech Republic, Hungary, Romania,  Bulgaria, Croatia, Finland, Estonia, Latvia, Lithuania, Netherlands, Belgium, Luxembourg and France.

We offer Pick-up at our warehouse, Granlyet 7, 3540 Lynge

We deliver to the following countries only: Denmark, Sweden, Germany, Austria, Ireland, Italy, Greece, Spain, Portugal, Cyprus, Malta, Poland, Slovakia, Slovenia, Czech Republic, Hungary, Romania,  Bulgaria, Croatia, Finland, Estonia, Latvia, Lithuania, Netherlands, Belgium, Luxembourg and France.

Delivery time for Denmark is usually 2-3 working days when parcel is dispatched from warehouse in Lynge, Denmark*.

Delivery time for Sweden, Germany, Austria, Ireland, Italy, Greece, Spain, Portugal, Cyprus, Malta, Poland, Slovakia, Slovenia, Czech Republic, Hungary, Romania,  Bulgaria, Croatia, Finland, Estonia, Latvia, Lithuania, Netherlands, Belgium, Luxembourg and France is usually 3-5 working days when parcel is dispatched from warehouse in Lynge, Denmark*.

*We will urge to send your parcel the next working day.

Easy return

• Free return within 14 days
• Free UPS return label
• UPS home pick-up
• UPS Shop return

As a consumer, when you buy from us, you have a 14-day cooling-off period, in which you have the right to cancel the purchase. 

This cooling-off period expires 14 days after the day on which you received your goods.

The return of your parcel and goods is free of charge if (i) you use our return label, (ii) you use UPS as the freight carrier and (iii) the goods you are returning are smaller than 300x400cm.

You can return the parcel by using this return portal here or by using standard cancellation form.

For rugs that is from size 300x400 and above please contact our customer service to schedule a pick-up. For these sizes we use carrier Dachser for special handling.

Customer service contact:

E-mail: info@liniedesign.dk

Tel: +45 4818 9066

For more information see our Terms of Service

Retail, Contract and Projects:

Please contact our sales department 

E-mail: info@liniedesign.dk

Tel: +45 4818 9066

We ship worldwide.

Payment

We accept the following payment providers.

• Dankort for Denmark
• Mobilepay for Denmark
• Google Pay
• Apple Pay
• Visa
• Mastercard
• Maestro
• American Express
• Paypal
• iDEAL for Netherlands
• Bancontact for Belgium

For more information see our Terms of Service